Stop Chasing, Start Growing: Your Care Business, Systemised.
The Enquiry Engine™ is your dedicated command centre, designed to capture every lead, automate every follow-up, and give you total visibility across sales, recruitment, and reputation. Finally, a system that lets you breathe again.
Never miss another opportunity: Capture every client and carer enquiry.
Reclaim your time: Automate follow-ups and build trust from the first touch.
Grow with clarity: Keep your team aligned and accountable, even when you're not there.
Ready to transform your enquiry process?
Your Front-End Business System—Before Care Even Begins
The Enquiry Engine™ is your care business command center. It connects your website, live chat, social platforms, and inbox into one streamlined dashboard—tracking every enquiry, automating every reply, and giving your team total visibility at every stage.
This isn’t a care planning tool. It’s the growth side of your business.
Before the Enquiry Engine:
Scattered forms and overflowing inboxes:
Leads slip through the cracks, costing you potential clients and carers.
Missed follow-ups and no tracking:
No visibility = no accountability = lost revenue.
Staff not knowing who's responsible or what's been done:
Team confusion creates delays and makes your business look unprofessional.
After the Enquiry Engine:
Every lead captured and routed to the right place:
Client and candidate enquiries never go missing—every opportunity is tracked.
Instant replies and automated reminders to keep things moving:
Respond faster than competitors and build trust from the very first touchpoint.
Full visibility across your team with clear, smart pipelines:
Everyone knows what's happening and what's next—so nothing stalls.
Everything You Need to Capture, Convert, and Coordinate Enquiries
1
Central Enquiry Hub
Website forms automatically routed to your system
Live chat integration with optional AI chatbot
Social media messages from Facebook, Instagram, LinkedIn
Everything organised in smart pipelines
2
Smart Pipelines
Separate pipelines for sales and recruitment
Customisable stages to match your process
Never lose track of any opportunity
Clear visibility for your entire team
3
Instant Replies & Reminders
Instant email and SMS responses from your business
Real-time team notifications for quick follow-up
All communications stored and visible to your team
Automated reminders keep things moving
4
Calendar Booking System
Branded booking pages for consultations and visits
Automated confirmation and reminder emails
Seamless calendar integration
Personalised messaging for your business
5
Review Request Workflows
Integrated with Google and Homecare.co.uk
Automatic review requests via email and text
Thank you messages and follow-up reminders
Triggered after calls, visits, or sign-ups
6
Team Notifications & Task Management
Assign tasks and track responses
Team-wide visibility and accountability
Optional growth modules for campaigns and content
Pay only for what you need
Built for Busy Teams in the Care Sector
Whether you run a home care agency or a care home group, The Enquiry Engine™ helps you:
- Respond instantly to new leads and job applicants
- Keep your whole team aligned and accountable
- Show up professionally with branded replies and journeys
All without adding more admin to your day.
Real Results
Ready to See the Engine in Action?
Book a free demo and we’ll show you exactly how The Enquiry Engine™ can transform the way you handle enquiries, leads, and growth.